Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTTEN5084A Mapping and Delivery Guide
Provide expert advice and support on complex faults
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | ICTTEN5084A - Provide expert advice and support on complex faults |
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Description | This unit describes the performance outcomes, skills and knowledge required to provide expert advice and support on complex faults on cabling and customer premises equipment (CPE).It involves a methodical approach to the diagnosis of complex faults and organising repair or replacement of defective parts or equipment.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | Telecommunications officers, installers, maintenance staff and manufacturer or equipment specialists apply the skills and knowledge in this unit. This unit may be applied by those in advisory roles and technical rectification roles.Networks include cabling, CPE, Access, telephony, broadband deployment, local area networks (LAN), wide area networks (WAN) and internet protocol (IP) networks for enterprise and customer systems and installations.This unit may be applied to domestic, commercial or industrial installations. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field | Telecommunications networks engineering |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish background information |
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Element: Undertake fault diagnostic |
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Element: Organise fault rectification |
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Element: Document fault details |
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